**ORDERS ARE STILL BEING PROCESSED! We are monitoring the Covid-19 situation daily and all our couriers are still operating as normal. Our Showroom is NOW closed**

Terms and conditions of use

This page (together with any documents referred to within it) tells you the terms and conditions on which we supply any of the products/services listed on our website www.valvekings.com to you. Please read these terms and conditions carefully before ordering any Products from our site. You should understand that by ordering any of our Products, you agree to be bound by these terms and conditions.

**You should print a copy of these terms and conditions for future reference**


Your Personal Details:

Valve Kings has a "privacy statement" for all clients. 

All personal details that you provide during the order process are securely stored. We do not supply or sell customers details to any outside organisation. 

We will endeavour to take all reasonable care, in so far as it is possible to do so, to keep all details of your order and payment secure, but, in the absence of negligence on our part we cannot be held liable for any loss which you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering.


Use of this Site:

By accessing and using any part of this site, the visitor/consumer ("you") agrees with Valve Kings ("We") to be bound by these terms. If you do not accept these terms, you may not use this site or access or display any of the information made available to you at this site. 

These terms for the sales of goods governs any contract for sale that Valve Kings enters into with you. Your statutory rights are not affected. 

To be eligible to purchase products on our website and lawfully enter into and form contracts on the website under English law you must : 

* Be over the age of 18 years 
* Register by providing your real name, phone number, email address, payment details and other requested information. 
* Stipulate a delivery address in the United Kingdom unless otherwise agreed with our sales team. Please note that PO box numbers are not accepted.
* Possess a valid credit or debit card. 
* If further information is required about how you can pay for the goods you can contact us directly via phone or email.


Product Images:

Images on our website do not show the actual size of items. All sizes and measurements are approximate but we do try to make sure they are as accurate as possible. On the rare occasion that there is an error, we will advise you about it as soon as possible. 

Sometimes our product specifications may change slightly, in which case we will do our best to offer you a substitute of the same or better quality product at the same price.


Prices:

Our price structure is shown on the website and before checkout is complete, you will be given the opportunity to check prices and delivery before confirming the order. 

All prices are inclusive of VAT which are charged at the current rate. 

Whilst we make every effort to ensure our prices are correct, there may be occasions when we discover that a product has been miss-priced. In such instances the product will be removed from sale and the price corrected. In such circumstances, we would not be able to honour the incorrect price. 

Valve Kings reserve the right to change any advertised prices at any time. 


Description of Goods or Services:

The goods are described on the individual product pages. From time to time the design might be altered slightly and although we take every care to ensure that the product image displayed on the website is correct, there might be slight variations to the end product compared to the site image. 

If further information is required for your buying decision, please contact our sales team, who will be happy to give you a full technical specification. 

Manufacturer guarantees are offered for the quality of manufacture and the materials used to manufacture the goods. 

The guarantee only covers use for which the product was designed. All guarantees are the responsibility of the manufacturer. 


Placing an Order:

When an order has been placed using the online shopping facility you will receive an email confirmation automatically. This will confirm that the order has been received and is about to be processed. 

If for any reason the transaction cannot be completed you will be advised at the earliest opportunity. At this stage you will have the right to change or cancel your order. Any payments made or due will be adjusted or refunded as the circumstances dictate. Your order will not be confirmed and there will be no contract between us. 

Once price and availability has been checked your order will be dispatched following confirmation by email or telephone. This will constitute that a contract has been made between us. 


Out of Stock Items:

In the event that the product you requested is out of stock, you will be contacted by email or telephone. You will have the option to proceed in one of the following ways:

- Offered an alternative product.
- Informed of the restock date and await delivery.
- Cancel the order for a full refund.

Until we receive confirmation of your decision, your order will be placed on 


Supply of Goods:

Valve Kings reserves the right to refuse the supply of goods at its discretion. 


Use of Our Site:

To the fullest extent permitted at law, Valve Kings is providing this site and its contents on an "as is" basis and makes no (and expressly disclaims all) representations or warranties of any kind, express or implied, with respect to this website or the information, content, prices, materials, or products included in this site including, without limitation, warranties of merchantability, satisfactory quality and fitness for a particular purpose. 

Except as specifically stated on this site, to the fullest extent permitted at law, neither Valve Kings, nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of it or the information, content, materials or products included on it. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss or damage to property and claims of third parties. For the avoidance of doubt, Valve Kings does not limit its liability for death or personal injury to the extent only that it arises as a result of negligence of Valve Kings, its affiliates, directors, employees or other representatives. 


Governing Law and Jurisdiction:

This contract is subject to the law of Wales & England. All disputes arising out of this contract shall be subject to the exclusive jurisdiction of the courts of England. Those who access the site from other locations are responsible for compliance with their local laws and taxes as applicable. 

Any disputes not resolved by normal complaints procedure will be resolved exclusively in the courts of England under English Law. 


Provision:

If any provision of these terms and conditions shall be unlawful, void or for any reason unenforceable then the provision shall be excluded and shall not affect the validity and enforceability of the remaining terms and conditions.


Links:

Valve Kings does not accept any liability for any website not under our control, which may act as a portal to our site or be connected by a link with our site or that we connect by a link to. 


Overall:

These terms and conditions are subject to change at any time without prior notice to you.